Privacy Policy

Privacy Policy

To ensure a secure online environment and guarantee data protection, we strictly comply with legal requirements. In this privacy statement, we provide insight into the manner and purpose of data collection, security measures, retention periods, and contact details.

The online store Emisha (hereinafter referred to as the “store”) is operated by:

  • Company: Emisha
  • Address: 14237 Burbank Blvd, Sherman Oaks, CA 91401
  • Emailinfo@emishacbd.com

which is also the provider of e-commerce (hereinafter referred to as “vendor” or “Emisha”).

PERSONAL INFORMATION WE COLLECT

Account
Purchases can only be made if you are in possession of a personal account. When you create an account or purchase something from our store, as part of the buying and selling process, we collect the following personal information you provide us with:

• First & last name
• Shipping & Billing address
• Telephone number
• Your gender
• E-mail address
• Date of birth

This data is required to accomplish the delivery. Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address. Based on this information, we can optimize your online experience and simultaneously protect our online environment.

Purpose of data collection
We collect and store account-related data for the following purposes:

a. Carry out our obligations arising from any contracts between you and us, and to provide you with the information, products, and services that you request from us;
b. Set up, manage, and contact you about your account and orders;
c. Carry out market research and analyses;
d. Confirm your age and identity, and to identify and prevent fraud.

Newsletters
With your explicit permission, we may send you newsletters about our store, new products, and other updates. We send newsletters based on expressed consent. The following information is collected in the context of the newsletter:
• First & last name
• E-mail address

Purpose of data collection
The collected data is used to:
a. Personalize our emails, including your name. You may withdraw your consent at any time by using the link provided in the newsletter.

Customer service
In order to be able to offer appropriate support, our customer support employees have access to account-related information. Consequently, their support will be highly effective and pleasant.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collection of this information to use for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How to withdraw consent?
If you change your mind after expressing opt-in consent, you may withdraw your consent for us to contact you for the continued collection, use, or disclosure of your information, at any time, by contacting us at: info@emishacbd.com

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

HOW LONG DO WE KEEP YOUR DATA?

At Emisha, data minimalism is of great importance. Therefore, we will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however, the longest we will normally hold any personal data is 10 years.

Account information
Account-related data remains relevant as long as the consumer is in possession of an account. Therefore, the data remains documented for as long as the account exists. When our customers remove an account, the related data will be deleted within a reasonable period. Requests regarding inspection or correction of stored personal data or the removal of an account can be sent to: info@emishacbd.com

Newsletters
Newsletter consent and the associated data remains relevant as long as our customers are registered for the newsletter. Periodically (every month), however, we perform a relevance check. Registered customers (and their personal information) will be deleted whenever customers do not respond to our request. Furthermore, our newsletter communication consists of an opt-out function. Consumers can withdraw their consent with the use of this opt-out function.

COOKIES

Cookies are small bits of information that tell your computer about previous interactions with our website. These cookies are stored on your hard drive, not our website. Basically, when you use our website, your computer will show us its cookies, telling our site whether you used it before. This allows our site to operate faster, as well as to remember things related to your previous visits (e.g. username), to make it more convenient for you. At Emisha, we use two types of cookies: functional and analytical cookies.

Functional cookies
Functional cookies are used to improve your online experience. These cookies, inter alia, keeps track of what is placed in the shopping cart. The use of these cookies does not require prior permission.

Analytical cookies
Analytical cookies are used to carry out market research and analyses. Data gathered with these analytical cookies is anonymized, thus becoming useless to others. The use of these cookies does not require prior permission.

THIRD-PARTY SERVICES

Third-party services are required to fulfill transactions and perform our services. In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers.

In particular, certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Mailing service
We use an external mail service provider to send the newsletter. This provider has access to limited account information related to opt-in consent (e.g. email address).

Payment services
We use external payment services to fulfill transactions (e.g. credit card payments).

SECURITY

to protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Within Emisha, employees are assigned different access permissions. The specific permission provides access only to the strictly needed information required to perform a task.

Digital security measures are subject to changes and must meet high requirements to guarantee the safety of online customers. Therefore we appointed a security manager. Periodical checking and improving of security measures (when necessary) is part of the function.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

CONTACT DETAILS                                                                                                                    

You can contact us:

• Electronically by sending an e-mail to: info@emishacbd.com

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